Workshops & Seminars
Being certain that
all employees have the skills they need to perform their job at
the highest proficiency level is one of the most important
aspects of running a successful business. Annabel presents
training workshops and seminars which provide valuable workplace
Instantly Build Long-Term Client Relationships
Strategies to Strengthen Your Organization
Adapting to Change and Thriving in a Volatile Marketplace
Outstanding Customer Service
Conflicting Personalities in the Workplace
Superb Presentation Skills
Successful Negotiation Strategies
Change in Challenging Times
Employees for Optimal Results
How to Instantly Build Long-Term Client Relationships
To succeed in business and to
be profitable, you and your employees must know how to instantly
build long-term client relationships. In this workshop, you
will learn how to quickly build a relationship of trust with
clients and deliver
exactly what your clients want without missing the mark.
You will know how to
Instill a sense of
urgency in clients and learn
the ten second rule for
getting and keeping clients. You will learn how to use words,
body language, and vocal inflection for successful
communication, how to quickly close the deal and create ongoing
business with clients.
Communication Strategies to Strengthen Your Organization
One of the biggest problems today is that people don’t really
know how to communicate with coworkers and customers. How
customers are treated determines how they feel about your
organization. Morale declines and employee satisfaction drops
when employees have conflicts and aren’t able to resolve them.
The key to increasing workplace
productivity and providing great customer service is learning
and using effective communication skills. The result is lower
operating costs and increased revenue.
In this workshop, Annabel teaches practical and effective
communication strategies that can be utilized immediately. Your
team will learn how to develop rapport with anyone, get your
points across easier, make a positive impression when you speak,
resolve personality conflicts quickly, stay calm and focused in
tough situations, and create solutions to the most challenging
Adapting to Change and Thriving in a Volatile Marketplace
products, and markets are changing faster than ever.
Companies that anticipate change and adapt quickly are far more
able to grow and succeed than those that are stuck in business
To have a
competitive advantage you must identify and evaluate which
aspects of your company, its people, processes or culture
require change. And then you need to successfully implement the
change while overcoming resistance and conflict.
difficult for everyone, yet is absolutely required in today’s
highly competitive business environment. As a leader you must
embrace change to be able to move your organization forward,
grow and succeed.
In this presentation, Annabel will give you insight and
practical strategies that she uses in her consulting business
which will help you identify, plan, and implement change.
Providing Outstanding Customer Service
Do you want to have customers who are thrilled with your
service? Everyone thinks they know what outstanding customer
service is, yet few people practice it. The difference is a
company that is truly successful rather than one that is just
barely making it.
Learn the secrets to outstanding customer service and how you
and your employees can internalize these secrets NOW, quickly,
immediately, without wasting more time and money. This seminar
must be attended by all who interact with customers and clients.
Managing Conflicting Personalities in the Workplace
challenge most people face in the work environment is how to
communicate and get along with people who have conflicting
personalities. Conflicts waste time, money and productivity.
In this training session you will gain powerful skills and
techniques for understanding and working with people who
otherwise would be “difficult”. This communication system is
simple, easy to learn and extremely effective. After the session
you will be able to successfully work with many different types
of people, prevent problems and overcome obstacles.
How to Engage and Retain Volunteers in Your Organization
Attracting, engaging, and retaining volunteers is absolutely
essential to the success and viability of non-profit
organizations. Everyone on the team must have outstanding
communication skills and really be able to work with people from
all walks of life, backgrounds, and interests.
workshop Annabel will teach participants how to:
volunteers and keep the ones you have
effectively with all types of people
talents, skills, and knowledge of your volunteers
volunteers are effective, efficient, and productive
outstanding service to your co-workers and volunteers
Developing Superb Presentation Skills
you deliver your message is critical to your success. In
this workshop, you will learn the essential skills of being a
great speaker, how to create dynamic and outstanding
presentations, how to turn fear into positive energy, how to
powerfully deliver your message and how to move your audience to
take action. Stand out, be memorable, and become a
masterful communicator. Annabel is an award-winning motivational
speaker and has taught the art of public speaking to thousands
of people. Learn from the best!
Utilizing Successful Negotiation Strategies
how to negotiate is critical to achieving professional as well
as personal success. Whether it’s a million dollar sale,
the purchase of a home, or a building lease, negotiating is an
important part of every business. The better you are at
negotiating, the more successful your organization will be.
Through a step-by-step process, Annabel will show you how to
improve your negotiating skills and help your organization
become more efficient and productive.
Stress is a
part of life, yet people react differently to stress—some not
only survive but thrive with the challenge and excitement. They
are able to adapt, become more focused, reach and surpass their
goals. Dealing effectively with stress is a skill that can be
acquired by everyone. In this workshop, Annabel teaches seven
strategies for handling stress. In addition, she incorporates
Hawaiian stress management techniques to help everyone in their
Coaching Employees for Optimal Results
As a manager, wouldn’t you like to
have dedicated, effective and loyal employees who love what they
do and communicate their enthusiasm to your customers? A great
leader knows how to bring out the best in others. In this
session you will learn how to coach your employees to achieve
peak performance. Annabel will teach the essential ingredients
of great coaching which will empower you as a leader to uplift
those who work for you.